7 DAYSOne-week free trial — no credit card, no setup.Get started now
Field Service

From service request to work order — field management

Open service requests, assign them to field teams and track work-order status. Your field operations are managed from a central dashboard.

Request
Management
Team
Assignment
Work order
Status
app.megacore.com.tr/service-requests
Servis talepleri ekranı
Open request
On-site
Closing
Work order
Talent

What does Field Service do?

Service requests

Request creation, prioritization and status tracking.

Service teams

Field team definition and job assignment.

Planning

Team- and time-based scheduling of work orders.

Status tracking

Open, assigned, completed work-order visibility.

Linked to the customer

Service requests are linked to customer records.

Closing

When the work order is completed, the flow closes cleanly.

How it works

The process in four steps

1

Open request

Create the service request.

2

Assign team

Dispatch the appropriate field team.

3

Work in the field

The team carries out the work order.

4

Close

Mark the status as completed.

Detail & action screens

Not just lists — work in detail

Add, edit and detail screens. Click to enlarge.

What you can do

What do you do with Field Service in practice?

Concrete use cases that map to your daily work.

01

Open a service request

Prioritize the request and track its status end to end.

02

Assign a field team

Dispatch the right team and schedule the work order.

03

Track work-order status

See open, assigned and completed work orders from a central dashboard.

04

Link to the customer

Link service requests to customer records.

Linked modules

Powerful alone, seamless together

Field Service shares the same data model with the modules below and transfers information automatically.

Frequently Asked Questions

FAQ

Are service requests linked to customers?
Yes. Each request is linked to a customer record and can be tracked from the customer history.
How is work-order status tracked?
Work-order status with open, assigned and completed stages is visible on a central dashboard.
Can I define field teams?
Yes. Field teams are defined and work orders are assigned to them.

See the Field Service module in your own processes

Try the module free for 7 days with your own data.